My son purchased some things on Fortnite that he was not told to. I put in a request fo...

GetHuman1680998's customer service issue with Xbox from December 2018

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The issue in GetHuman1680998's own words
My son purchased some things on Fortnite that he was not told to. I put in a request for a refund a couple days ago and got no response from no one. The email connected to the Xbox is D*****@***.com but please contact me back on my email *****@***.com my card that he purchased off ends in ****. I DID PURCHASE A BATMAN GAME which I would love you not to remove only the fortnite purchases. The account number for the purchases is Microsoft *Xbox MSBILL.INFO ***** WA US -$*.** ,********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.** * *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.*** *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.** * *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.*** *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.** * *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.************ Microsoft *Xbox MSBILL.INFO ***** WA US -$*.*** *********** Microsoft *Xbox MSBILL.INFO ***** WA US -$*.** *PLEASE GET BACK TO ME AS SOON AS POSSIBLE THIS ISSUE IS IMPORTANT AND NEEDS TO BE FIXED ASAP. THANK YOU
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Xbox

Customer service issue
Reported by GetHuman1680998
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
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Timeline
GetHuman1680998 started working on this issue
Dec 3rd, 2018 6:16pm