I’ve been charge for over *** dollars off my debit card that I wasn’t aware about I work to hard for this I would like a full refund

GetHuman1680822's customer service issue with Xbox from December 2018

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The issue in GetHuman1680822's own words
I was trying get a refund because *** dollars was charge too my card that I don’t kno nothing about.::and I would also like too take my information out the system I don’t want any of my card information save ... My son charge over *** dollars off my card that I wasn’t aware about he is seven years old I made a payment a few days ago for something an been gettin billed every sense
It was especially frustrating because it’s the first of month an u I was goin too pay my rent an realize I was *** dollars short .....
They could make this right by refunding my money putting my money back on card and erasing my card information out they system so this can never happen again
I don’t know how long I been customer and I don’t know what I expected but I know this wasn’t it
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1680822
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 11 customers so far
Similar issue to 68429 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1680822 started working on this issue
Dec 3rd, 2018 6:01pm