Microsofts xbox one store denies my visa that worked before

GetHuman1679940's customer service issue with Xbox from December 2018

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The issue in GetHuman1679940's own words
I was trying to purchase the nascar heat * bundle pack for xbox one and a year of xbox one gold. ... My debt card is not being accepted to pay for games and xbox gold. I keep receiving an error message saying my card information that I entered is not the right information for my card
I had purchased games before threw the xbox one's mircosoft store without any problems. Not even a full month before this issue occurred, I had purchased Red Dead Redemption * threw Xbox one's microsoft store using the same visa that is now being denied by microsoft with an error message reading check info entered billing info for this card is incorrect.
I want then to accept my card without issue just like they had in the pass.
Called Microsoft customer service directly after a few hours and having to threeway call my bank with microsoft I was told that the issue is definitely in mircosofts system and that in ***** hours they would call me with a solution and some kind of compensation for the trouble if they can find any for what I was wanting to purchase.
I have an issue with Xbox too
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Xbox one's microsoft store
Customer service issue
Reported by GetHuman1679940
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 14 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1679940 started working on this issue
Dec 3rd, 2018 4:40pm