During Black Friday fallout ** was not on the deals. I purchased it on ***** and then i...

GetHuman1604342's customer service issue with Xbox from December 2018

2 views
 | 
68344 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1604342 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1604342's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1604342's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1604342 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1604342's own words
During Black Friday fallout ** was not on the deals. I purchased it on ***** and then it was added on *****. I have been trying to get a hold of someone to at least speak with me about it. I live chatted and they told me fill out a refund, I did and was simply dismissed with a line about the terms of service but no real explanation. This purchase is within ** days and all I want is a $** credit in the store due to the fact that this title was added late to a big sale. The amount of back and forth I have had to do and then receiving a denial of refund without explaination is horrible customer service. I’ve owned every console and bought hundreds of games from Microsoft, I didn’t expect this. **Thank you, *Austin
GetHuman1604342 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1604342 fixed the problem
We are waiting for GetHuman1604342 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1604342 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1604342
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 68344 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1604342 started working on this issue
Dec 3rd, 2018 3:28pm