Hi - Just bought an XBOX One S. I downloaded Fortnight to the XBOX and am trying to lin...

GetHuman-tomkmaso's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-tomkmaso's own words
Hi - Just bought an XBOX One S. I downloaded Fortnight to the XBOX and am trying to link it to my mobile Fortnight account so I can play the same account on both devices. **I have the *-step authenticator app which gives me a *-digit code to enter, but the app also asks me for an authenticator "key" which I do not have and cannot find anywhere. Without that key, I apparently cannot link the devices. Any idea what to do next?*-- Tom Mason
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Xbox

Customer service issue
Reported by GetHuman-tomkmaso
Dec 2nd, 2018 - 6 mons ago
I have an issue with Xbox too
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Timeline
GetHuman-tomkmaso started working on this issue
Dec 2nd, 2018 10:15pm