got charged with auto renewal turned off

GetHuman-adamupmc's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-adamupmc's own words
do nothing ... my auto renew has been turned off for a while and i got charged today and yet it atill says i do not have xbox gold and i will be canceling my card resolution is for you to refund the money
the little bit of money they took was my money for transportaion to work and i had auto renewal off for months
refunding the money they unrightfully took i did not give any permission
iv had a few different xboxones been a customer since xbox one came out
I have an issue with Xbox too
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Xbox

xbox gold
Customer service issue
Reported by GetHuman-adamupmc
Dec 1st, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 67684 others
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Timeline
GetHuman-adamupmc started working on this issue
Dec 1st, 2018 11:53pm