Since update I'm connected to ipv* and cant connect to my network. Security protocol er...

GetHuman-gcarp's customer service issue with Xbox from December 2018

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The issue in GetHuman-gcarp's own words
Since update I'm connected to ipv* and cant connect to my network. Security protocol error. Help I'm not able to use the service I'm paying for. Going to need a refund soon. Very frustrated one day it works next day it doesn't. Info online says wait for next update. Don't know what to do. Also customer service is very hard with Microsoft. Internet says hours until **pm Pacific. Really its * PM eastern. Not very good hours. Please help!
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Customer service issue
Reported by GetHuman-gcarp
Dec 1st, 2018 - 6 mons ago
I have an issue with Xbox too
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Seen by 4 customers so far
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GetHuman-gcarp started working on this issue
Dec 1st, 2018 5:45am