I keep getting an error *x***f**** on both my xbox one consoles when trying to play Min...

GetHuman1665293's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1665293's own words
I keep getting an error *x***f**** on both my xbox one consoles when trying to play Minecraft. I have tried uninstalling and reinstalling as well as tried changing which xbox is the home console. I have also made sure the primary xbox live account holder is signed in to the console. I still get the error. I would like for them to fix my account so we can play the game on either of our consoles. Currently, we can't play it on either.
GetHuman1665293 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1665293
Dec 1st, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 67179 others
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Timeline
GetHuman1665293 started working on this issue
Dec 1st, 2018 1:54am
GetHuman1665293 shared this issue with followers on Twitter
Dec 1st, 2018 1:55am
GetHuman1665293 shared this issue with others over email
Dec 1st, 2018 1:55am