Hello there. My console is connected, can play youtube etc but i can't play online. For...

GetHuman1662620's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1662620's own words
Hello there. My console is connected, can play youtube etc but i can't play online. For example, in halo *, when i try to find a game it displays a message saying "error authorizing user with halo * guardians services" and on halo mcc I can't get past the message that says connecting to online servers. I think it may be a setting with my router because it works fine anywhere else. Thanks for your time, means a lot.
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Customer service issue
Reported by GetHuman1662620
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 66949 others
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GetHuman1662620 started working on this issue
Nov 30th, 2018 7:20pm