Hello there. My console is connected, can play youtube etc but i can't play online. For...

GetHuman1662620's customer service issue with Xbox from November 2018

3 views
 | 
66949 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1662620 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1662620's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1662620 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1662620's own words
Hello there. My console is connected, can play youtube etc but i can't play online. For example, in halo *, when i try to find a game it displays a message saying "error authorizing user with halo * guardians services" and on halo mcc I can't get past the message that says connecting to online servers. I think it may be a setting with my router because it works fine anywhere else. Thanks for your time, means a lot.
GetHuman1662620 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1662620 fixed the problem
We are waiting for GetHuman1662620 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1662620 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1662620
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 66949 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1662620 started working on this issue
Nov 30th, 2018 7:20pm