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Before contacting them, items GetHuman-tazel may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-tazel's own words
I been trying to contact Microsoft about a * or * before my warranty expired on **-*-**. The chat kept saying try later. I can't turn on my Xbox*x after I read on line that Xbox had some trouble with some users not being able to get online to play. That was around the *th-*th in there someplace. I tried everything online I could read, rebooted, a different PC, etc. I can play on line with my Xbox* so I know I have a connection and so forth. I know the * yr. warranty is over but I was trying to make contact and couldn't find who to contact. So trying this avenue.
GetHuman-tazel did not yet indicate what Xbox should do to make this right.
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