okay so my friend gifted me rainbow six siege when it was on sale and i got a gift card...

GetHuman-nelderca's customer service issue with Xbox from November 2018

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The issue in GetHuman-nelderca's own words
okay so my friend gifted me rainbow six siege when it was on sale and i got a gift card for cosmetics but it said it isnt my own anymore and i have to re pay it. I i am really frustraded with it currently and need help. is it possible to get the game to play again cause literally its disapointing what happened. please email help as soon as you read this and i can give info for the game and or help to get the game back. thank you have a great day.
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Customer service issue
Reported by GetHuman-nelderca
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
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GetHuman-nelderca started working on this issue
Nov 30th, 2018 2:40am
GetHuman-nelderca confirmed the issue is fixed. Hooray!
Nov 30th, 2018 2:41am