I received my order the other day. I didn't have the time to talk about it, but the way...
GetHuman1657596's customer service issue with Xbox from November 2018
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Help with my Xbox issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1657596's own words
I received my order the other day. I didn't have the time to talk about it, but the way my item was shipped and brought to me it was really disappointing and probably my last time I ever order online from Xbox Microsoft again. I don't usually do it, but I wanted to start to support a company I truly love. My Xbox One S came to my front door without the person being there. It was left out in the open which someone could have easily came and taken it. Secondly opening the package itself my xbox one box looked a little crushed on one side. Seeing as I wanted to give it to someone it looks all mangled one side. I know the person would appreciate it, but I know hes the type to sell things back if he doesn't use it. Seeing that the box looked a little bit rough kind of takes the resale value of it to not be that good.
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