I received my order the other day. I didn't have the time to talk about it, but the way...

GetHuman1657596's customer service issue with Xbox from November 2018

2 views | 66706 similar | 0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1657596 to get a Xbox rep on the line!
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1657596's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1657596's own words
I received my order the other day. I didn't have the time to talk about it, but the way my item was shipped and brought to me it was really disappointing and probably my last time I ever order online from Xbox Microsoft again. I don't usually do it, but I wanted to start to support a company I truly love. My Xbox One S came to my front door without the person being there. It was left out in the open which someone could have easily came and taken it. Secondly opening the package itself my xbox one box looked a little crushed on one side. Seeing as I wanted to give it to someone it looks all mangled one side. I know the person would appreciate it, but I know hes the type to sell things back if he doesn't use it. Seeing that the box looked a little bit rough kind of takes the resale value of it to not be that good.

GetHuman1657596 did not yet indicate what Xbox should do to make this right.

How GetHuman1657596 fixed the problem

We are waiting for GetHuman1657596 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1657596 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1657596
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 66706 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1657596 started working on this issue
Nov 30th, 2018 1:05am