We cannot get the sinking mechanism to keep the box turned on the light stays on the controller flashing but the box keeps shutting off within * second

GetHuman1649989's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1649989's own words
Get it to turn on ... Won't turn on
I just bought my son the game cuphead and we had an entire night planned for us to have fun because he's been trying to get it on his computer for a very long time so telling his little face that get his grades to A&B get him an Xbox get a minute cuphead and to watch him break down when his can't play it's sad
Well I would just like to speak with somebody and just about to buy bendy and the ink machine for him for tomorrow as well and it's just been one thing after another maybe if I could get you no help fixing this you know regardless of what I would be very very happy you know to be able to resolve it so we can get back living life and having our entertainment when we do have time for it
Well I was going to get a PS* but my husband Jose Carranza his handle was beers of Wars ** had a gold membership for a very long time and we always been a lot of money with Xbox and never really had problems so I was excited to show that to my generation good family fun
No I am not trying anything else until I have professional help
I have an issue with Xbox too
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Xbox

Xbox one s
Customer service issue
Reported by GetHuman1649989
Nov 29th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 66228 others
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Timeline
GetHuman1649989 started working on this issue
Nov 29th, 2018 12:30am