I downloaded modern warfare * on my xbox one and been playing a few hours. when I went...

GetHuman-lucaspki's customer service issue with Xbox from November 2018

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The issue in GetHuman-lucaspki's own words
I downloaded modern warfare * on my xbox one and been playing a few hours. when I went to find a match it sent me into a modded lobby. Now no matter what match I go to I always get sent to the modded lobby. I got myself to a rank level of *. When I got into the match it modded match it sent me to level ** everything unlocked. I tried to block the modder but I see no way of doing that. I have his name and found his youtube account. How do I get out of this endless loop of being in a modded match?
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Xbox

Customer service issue
Reported by GetHuman-lucaspki
Nov 28th, 2018 - 9 mons ago
I have an issue with Xbox too
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Seen by 4 customers so far
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Timeline
GetHuman-lucaspki started working on this issue
Nov 28th, 2018 8:16pm