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Before contacting them, items GetHuman1698251 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1698251's own words
I’m getting charged for game pass when I don’t use game pass. So I would like to be refunded all of the money that I have been charged. My email is N*****@***.com screen name FlEx****. I also would like for my gold account to be fixed from monthly payments to * months. I also need my game tag to be changed from FlEX**** to FLEX ****. If someone could call me and help me get all of this stuff fixed I would really appreciate it thank you have a great day.
GetHuman1698251 did not yet indicate what Xbox should do to make this right.
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