I’m getting charged for game pass when I don’t use game pass. So I would like to be ref...

GetHuman1698251's customer service issue with Xbox from December 2018

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The issue in GetHuman1698251's own words
I’m getting charged for game pass when I don’t use game pass. So I would like to be refunded all of the money that I have been charged. My email is N*****@***.com screen name FlEx****. I also would like for my gold account to be fixed from monthly payments to * months. I also need my game tag to be changed from FlEX**** to FLEX ****. If someone could call me and help me get all of this stuff fixed I would really appreciate it thank you have a great day.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1698251
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 69480 others
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Timeline
GetHuman1698251 started working on this issue
Dec 5th, 2018 10:09pm