Bought a game off of Amazon and it got sent to a different email but I already redeemed...

GetHuman1640185's customer service issue with Xbox from November 2018

Help with my Xbox issue
The issue in GetHuman1640185's own words
Bought a game off of Amazon and it got sent to a different email but I already redeemed the code need help
GetHuman1640185 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1640185 fixed the problem
This is my third time trying to contact Xbox I haven't gotten any call backs and I'm waited * times for * hours I'm having an issue downloading a game I spend $** on and would really appreciate a call back
Please help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman1640185
Nov 28th, 2018 - 9 mons ago
I have an issue with Xbox too
Fixed
GetHuman1640185 shared how to fix
Seen by 3 customers so far
Similar issue to 65908 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1640185 started working on this issue
Nov 28th, 2018 2:46pm
GetHuman1640185 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 7:47pm