My children purchased v bucks on Fornite and I did not give them permission. I thought...

GetHuman-jrcarier's customer service issue with Xbox from November 2018

65886 similar
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-jrcarier to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-jrcarier's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-jrcarier's own words
My children purchased v bucks on Fornite and I did not give them permission. I thought I deleted my card from their Xbox. They charged me * times. I really need to cancel the charges. There are four charges. One for $**.**, two for *.** and one for $*.**. I guess I ran out of money one that last go around. Their Xbox member id is GenuineThread**. My email address is *****@***.com. Even if I can get some of them back it would help me avoid nsf charges with my bank. Thank you and it won’t happen again!
GetHuman-jrcarier did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-jrcarier fixed the problem
We are waiting for GetHuman-jrcarier to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jrcarier fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jrcarier
Nov 28th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 65886 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-jrcarier started working on this issue
Nov 28th, 2018 1:43pm