My children purchased v bucks on Fornite and I did not give them permission. I thought...
GetHuman-jrcarier's customer service issue with Xbox from November 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-jrcarier to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-jrcarier's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-jrcarier's own words
My children purchased v bucks on Fornite and I did not give them permission. I thought I deleted my card from their Xbox. They charged me * times. I really need to cancel the charges. There are four charges. One for $**.**, two for *.** and one for $*.**. I guess I ran out of money one that last go around. Their Xbox member id is GenuineThread**. My email address is *****@***.com. Even if I can get some of them back it would help me avoid nsf charges with my bank. Thank you and it won’t happen again!
GetHuman-jrcarier did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-jrcarier fixed the problem
We are waiting for GetHuman-jrcarier to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.