I have gotten charged for an Xbox subscription for years now and I have not used it. Th...

GetHuman-slindabe's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue in GetHuman-slindabe's own words
I have gotten charged for an Xbox subscription for years now and I have not used it. There is no information to cancel my subscription on Microsoft website. I am getting extremely frustrated that I keep getting charged for something I don’t use. I have called customer support and they refer me to your website which does nothing!! You guys need to stop charging me for something I do not use nor do I have the funds to pay for something I don’t use!! Please cancel this.
GetHuman-slindabe did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-slindabe
Nov 28th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 65764 others
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Timeline
GetHuman-slindabe started working on this issue
Nov 28th, 2018 1:31am