I have put my credit card onto the xbox to buy a game and thought that it had been remo...

GetHuman1641702's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1641702's own words
I have put my credit card onto the xbox to buy a game and thought that it had been removed properly. Turns out it has not been and I have been getting charged for an xbox live account that I had not signed up for. I have tried to remove my card multiple times now and it has constantly been coming up with complications. I have tried emailing and calling the customer support line but nothing will go through. I am insanely irritated with the lack of customer support that has been offered and would like this issue resolved now.
GetHuman1641702 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1641702
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 65699 others
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Timeline
GetHuman1641702 started working on this issue
Nov 27th, 2018 11:45pm