My son Brayden has an account with you and hasn't used it in a long while. To the point...

GetHuman-veltexof's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-veltexof's own words
My son Brayden has an account with you and hasn't used it in a long while. To the point he does not remember the passwords or log in to cancel services.**Anyways, the monthly payment of $**.** is going through my Visa card ending in ****. The past transaction was on **********. **Can you please help me cancel it off my card? *Also, if perhaps you could help him get signed back on so he can put it under his own credit card if he so chooses? Thank you kindly!!
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Xbox

Customer service issue
Reported by GetHuman-veltexof
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-veltexof started working on this issue
Nov 27th, 2018 9:49pm