I paid for Xbox live * months ago and you guys constantly charged my debit card even wi...

GetHuman1639779's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1639779's own words
I paid for Xbox live * months ago and you guys constantly charged my debit card even with insufficient funds. Now that I’m trying to pay for another month of Xbox live you guys put a suspension on my account which is bullshit. You guys keep charging my card with no money on it giving me Xbox live when I was inactive on Xbox for a month. Now that I come back my account is suspended cuz you guys take insufficient funds and suspended me
GetHuman1639779 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1639779
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 65542 others
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GetHuman1639779 started working on this issue
Nov 27th, 2018 7:48pm