If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1639779's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1639779 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1639779's own words
I paid for Xbox live * months ago and you guys constantly charged my debit card even with insufficient funds. Now that I’m trying to pay for another month of Xbox live you guys put a suspension on my account which is bullshit. You guys keep charging my card with no money on it giving me Xbox live when I was inactive on Xbox for a month. Now that I come back my account is suspended cuz you guys take insufficient funds and suspended me
GetHuman1639779 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1639779 fixed the problem
We are waiting for GetHuman1639779 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.