My x box gold subscription has been suspended I have tried many ways to get my payments...
GetHuman-dougiesw's customer service issue with Xbox from November 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-dougiesw to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-dougiesw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dougiesw may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-dougiesw's own words
My x box gold subscription has been suspended I have tried many ways to get my payments up to date even adding a new card. It will not allow me to delete my old card off of my my methods of payment it will not allow me to use the code off of a card I bought it will not allow me to delete my old subscriptions I want my gold back now I'm sick of not being able to play online I've been fighting with this for two months now
GetHuman-dougiesw did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-dougiesw fixed the problem
We are waiting for GetHuman-dougiesw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.