I was being harassed by another player who was sexist and a troll, I blocked him yet I...

GetHuman1638716's customer service issue with Xbox from November 2018

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The issue in GetHuman1638716's own words
I was being harassed by another player who was sexist and a troll, I blocked him yet I’m still getting messages from him, I reported him yesterday and now here I am with a suspension on me after he was the one harassing me, I haven’t gotten a message stating action has been taken against him or anything I put a report in and I get suspended? I can verbally read our conversation and you can see how I stayed calm although he wanted to get a riot out of me, I’d like for you to see the messages he sent me and my responses and see that there was no reason for me to be suspended and I’m still getting messages from him.
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Customer service issue
Reported by GetHuman1638716
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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GetHuman1638716 started working on this issue
Nov 27th, 2018 6:02pm