Due to payment acceptance issues, I missed Black Friday and Cyber Monday savings on certain games? Can you please respond? I just would like to purchase games still, but if we can get it back to the same pricing.

GetHuman1636926's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1636926's own words
Purchase games at discounted price ... During cyber Monday sale purchases my method of payment was frozen causing puecase price to change while waiting for a resolution*response from support. Please call to help resolve issue, could not purchase game after waiting for really long periods of time for support causing me to miss sale during Cyber Monday holiday for South Park game yielding a $** difference in price.*Thanks,*Long time customer,*Jeovanni Rousseve
I did not get a response, but it says there was one.
Can I still purchase the two games at the discount mentioned?
Because I'm a long time supporter and customer.
Several different forms of payment and it still did not work.
I have an issue with Xbox too
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Xbox

Xbox store
Customer service issue
Reported by GetHuman1636926
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 20 customers so far
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Timeline
GetHuman1636926 started working on this issue
Nov 27th, 2018 2:40pm