I tried buying some Fifa points on Black Friday for Fifa however the first * times it d...

GetHuman-leytonda's customer service issue with Xbox from November 2018

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The issue in GetHuman-leytonda's own words
I tried buying some Fifa points on Black Friday for Fifa however the first * times it did not work, but the *rd time it did work but for some reason it has charged me for all * of the tries yet I have only received * lot of the product and only wish to receive one lot of the product. I have spoken to the xbox support team via phone yet they say I am eligible for a refund, however when I put in a refund request it gets rejected and says I am not eligible for a refund yet I have been told that I am
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Customer service issue
Reported by GetHuman-leytonda
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Seen by 3 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-leytonda started working on this issue
Nov 27th, 2018 1:14pm
GetHuman-leytonda indicated the issue is not fixed yet.
Nov 30th, 2018 1:17pm