I bought a new Xbox One S recently and I tried logging my old Microsoft account I used...

GetHuman1631637's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1631637's own words
I bought a new Xbox One S recently and I tried logging my old Microsoft account I used for my old Xbox but I forgot my password. I tried different methods like send a code but I don’t have my Microsoft email *****@***.com logged in my mai. I also tried verification reset password page multiple times but it didn’t work and Microsoft send me an email I didn’t provide enough information. My gamerta on Xbox is Driftakias* and email *****@***.com and I’m trying to get back to it. Please help me and give me my password
GetHuman1631637 did not yet indicate what Xbox should do to make this right.
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Customer service issue
Reported by GetHuman1631637
Nov 26th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 65079 others
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