I bought an on line game shadow of mordor definitive edition. The add made it sound li...

GetHuman-sonoma's customer service issue with Xbox from November 2018

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The issue in GetHuman-sonoma's own words
refund ... I bought an on line game shadow of mordor definitive edition. The add made it sound like it was more than what I got. I have bought shadow of modor shadow at war about a year ago and have been playing it. ust look up my purchases and my achievements. I requested a refund wrong game order and have heard nothing. I would like to have someone follow up with this. My gamer tag is TheIceInMySoul. I have been a customer for over ** years and have a lot of games. I am also of **. The adds that are run are very misleading. I asked for a refund * days ago and have heard nothing
no one has responded
refund my money to my account, I bught a duplicate game. I already owned it
** plus years, refund my money
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman-sonoma
Nov 26th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 64740 others
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GetHuman-sonoma started working on this issue
Nov 26th, 2018 2:39am