I gameshare with my little brother and that’s it. I buy the games on his account, and h...
GetHuman1620838's customer service issue with Xbox from November 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1620838 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1620838's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1620838 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1620838's own words
I gameshare with my little brother and that’s it. I buy the games on his account, and have it set as my home xbox. Recently, it says ALL our switches have been used which is concerning. He can’t play the games, although his account is the account I purchased them on. He kept getting error codes saying he needs to be signed into the account that purchased them. Now i’m stuck without any games. I don’t know if someone somehow got access to his account, he didn’t share the information with anyone. Neither did I. To sum it up, I’m now on the bad end of the stick when neither him or I have done nothing.
GetHuman1620838 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1620838 fixed the problem
We are waiting for GetHuman1620838 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.