I gameshare with my little brother and that’s it. I buy the games on his account, and h...

GetHuman1620838's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1620838's own words
I gameshare with my little brother and that’s it. I buy the games on his account, and have it set as my home xbox. Recently, it says ALL our switches have been used which is concerning. He can’t play the games, although his account is the account I purchased them on. He kept getting error codes saying he needs to be signed into the account that purchased them. Now i’m stuck without any games. I don’t know if someone somehow got access to his account, he didn’t share the information with anyone. Neither did I. To sum it up, I’m now on the bad end of the stick when neither him or I have done nothing.
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Xbox

Customer service issue
Reported by GetHuman1620838
Nov 25th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 64311 others
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Timeline
GetHuman1620838 started working on this issue
Nov 25th, 2018 8:34am