hello my issue is that my xbox won’t get past the page “something went wrong” and gives...

GetHuman1620080's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1620080's own words
hello my issue is that my xbox won’t get past the page “something went wrong” and gives me the error code E*** ******EF ******** and last time gave me the error code E***, i have tried to reset my xbox (i presses the option that says to save your games) and it shows me the page that acts as if it were updating but gets stuck & turns off again. other times, i have been able to get past the setting up your account where it asks for your time zone and such and it let me log in after that but it wouldn’t load anything. now, when i try to turn it on, i’m back to square one where it shows me the same page that it’s having a startup problem
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Xbox

Customer service issue
Reported by GetHuman1620080
Nov 25th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 64276 others
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Timeline
GetHuman1620080 started working on this issue
Nov 25th, 2018 3:06am