I made my account about two years ago and am having trouble loging in I’ve never had to...

GetHuman-felgerky's customer service issue with Xbox from November 2018

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The issue in GetHuman-felgerky's own words
I made my account about two years ago and am having trouble loging in I’ve never had to use my password I have my credit card info in the Xbox and I can give you my information to make me verified for he account I have all the information about my account I just don’t know the password I’ve tried to reset it but it isn’t working I have been buying games and don’t want them to be lost creating a new account please help me I’ve tried everything I just got a game recently and have spent ***$ in the past
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Customer service issue
Reported by GetHuman-felgerky
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-felgerky started working on this issue
Nov 24th, 2018 10:02pm