I purchased ONE MONTH of xbox live gold or whatever it's called around March or April o...

GetHuman1614297's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1614297's own words
I purchased ONE MONTH of xbox live gold or whatever it's called around March or April of **** so I could let my girlfriend play games for literally one day when she was having a bad day. I just now have checked my banking statement (I know I should do it more often, but that is beyond the point.) I am now seeing you guys have been billing me MONTHLY for a service that we have neither used nor opted to use at ANY point. When you purchase a months worth of service, you are not purchasing an INFINITE number of months worth of service. I need my money back and for my information to be taken off of billing. Additionally, you guys will no longer be acting in such pure corruption to anyone else. Thanks.
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Xbox

Customer service issue
Reported by GetHuman1614297
Nov 24th, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 63640 others
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Timeline
GetHuman1614297 started working on this issue
Nov 24th, 2018 1:56am