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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1611721's own words
I have a controller that hasn't worked properly since I purchased it with my xbox one x about six months ago. I will turn on the console and that's it. The only way it works is if it's tethered to the xbox. I tried everything and also called xbox support and it still doesn't work properly at all, it's still under manufacturer warranty and I was told that I can exchange it through Microsoft for another one or repaired, is it true that it can be exchanged or repaired by Microsoft?
GetHuman1611721 did not yet indicate what Xbox should do to make this right.
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