If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1609617's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1609617 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1609617's own words
I keep getting banned from the only game I play getting a stupid probation for backing out of games with hackers and modders because I’d actually like to play the game and then I get a stupid probation when I’ve done nothing but try to play the game how it’s meant to be played. Yet the modders get to keep playing uninterrupted. Why am I paying for a service I’m getting stopped from using when I’m only trying to PLAY THE GAME. If this isn’t fixed my family and I are switching to PlayStation where you only get banned for things like modding and offensive language, unlike Xbox where you get probation for leaving a game full of people modding and cheating
GetHuman1609617 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1609617 fixed the problem
We are waiting for GetHuman1609617 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.