Hi my son cannot get into his Xbox one account. The problem is his account was set up...

GetHuman-donnamey's customer service issue with Xbox from November 2018

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The issue in GetHuman-donnamey's own words
Hi my son cannot get into his Xbox one account. The problem is his account was set up by his dad. We are divorced now and we no longer have contact with him. Is there any way he can recover his account. He is upset because all of his progress is on his account. It does not help on your recover password because the email that we would put in is my ex husbands please is there anything that can be done
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Customer service issue
Reported by GetHuman-donnamey
Nov 22nd, 2018 - 8 mons ago
I have an issue with Xbox too
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Seen by 5 customers so far
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GetHuman-donnamey started working on this issue
Nov 22nd, 2018 1:08am