I ordered Xbox gold for my daughter on the **th of november and the payment posted on t...

GetHuman737320's customer service issue with Xbox from November 2018

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The issue in GetHuman737320's own words
I ordered Xbox gold for my daughter on the **th of november and the payment posted on the **th. It was working fine. Now it tells me to order Xbox gold and she no longer has it. I got a hold of the customer support on the conlose and they said that order never happened. I pulled up my online banking and told the agent exactly all the order details and he said sorry order never did happened I'm having technical difficultys and left the chat right away. I think the * month subscription should be put on there that I paid for and something else for all of the troubles and terrible customer service.
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Xbox

Customer service issue
Reported by GetHuman737320
Nov 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 60824 others
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Timeline
GetHuman737320 started working on this issue
Nov 18th, 2018 5:14am