I recently deleted a game (cities: skylines xbox one edition) i bought from xbox online...

GetHuman-harrysth's customer service issue with Xbox from December 2018

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The issue in GetHuman-harrysth's own words
I recently deleted a game (cities: skylines xbox one edition) i bought from xbox online store coz it was crashed during the game n failed to get into it again.*N the worst thing is i failed to launch the game after i downloaded n installed the game again from the store, it appeared a blank blue square with the name of the game instead of the name with a picture of the game in my games n apps like the others. N it shows "something went wrong".*I tried to delete n reinstall it for more than ten times but obviously i failed to get it again, so pls let me know what should i do to get the game back as i really love this one! Or advise if there r anyone who I should contact with to deal with this issue, Thanks!**My acct is *****@***.com in case it helps
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Customer service issue
Reported by GetHuman-harrysth
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
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GetHuman-harrysth started working on this issue
Dec 5th, 2018 5:26pm