a few months back i was gifted a game (destiny * forsaken) by another gamer. i had trou...

GetHuman-lennonp's customer service issue with Xbox from December 2018

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The issue in GetHuman-lennonp's own words
a few months back i was gifted a game (destiny * forsaken) by another gamer. i had trouble redeeming the game. after a day or * it redeemed but what i had not noticed as i was redeeming is that i was signed into another one of my email accounts which the game is now tied to.**the only answer give to me then by xbox help was sign into that account on my xbox. i would prefer to have the game license transferred to the xbox live account i actually use on a daily basic because of the current issue i now have.**fast forward to today (dec *th) where i have gifted myself the annual pass but cannot redeem it because the account does not have the game. ive already spent enough money and am not.looking to spend another $**** to buy something i already own * times over
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Customer service issue
Reported by GetHuman-lennonp
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
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GetHuman-lennonp started working on this issue
Dec 5th, 2018 4:51pm