I was playing a match and got kicked out and got a message saying it took to long for t...

GetHuman-ortizton's customer service issue with Xbox from November 2018

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Tip from another customer
If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-ortizton's own words
I was playing a match and got kicked out and got a message saying it took to long for the game to start and exits the game out. Now I can't even see anything on the screen. I feel like a part broke or stopped working and now I can't do anything with the Xbox. I've had the Xbox for a little longer than a year. This is my second Xbox messing up and I'm really upset. Nothing but problems with this console. If someone could please contact me my number is ***-*******. My name is Tony.
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Xbox

Customer service issue
Reported by GetHuman-ortizton
Nov 11th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-ortizton started working on this issue
Nov 11th, 2018 6:09pm