Need a human being to talk too that can take care of the fraudulent charges

GetHuman-maddys_'s customer service issue with Xbox from November 2018

11 views | 57522 similar | 0 following
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The issue in GetHuman-maddys_'s own words
Remove Fraudulent Xbox charges ... Fradulent charges on my credit card from Microsoft xbox. This happened the first time several months ago I was assured my card was taken out of your system. Now their's another $*** of total charges. I recently was married and out of the country when most of the charges occurred. My son hasn't had his xbox because of his bad grades and the box itself isn't even in our home. My attorney asked that this time you send written documentation on your letterhead explaining my credit card will be removed from your system after the charges have been reimbursed. *Thank you in as dvance for your cooperation. **Whitney Taylor
My attorney asked that this time you send written documentation on your letterhead explaining my credit card will be removed from your system after the $*** charges have been reimbursed.
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Xbox

Fraudulent Xbox charges
Customer service issue
Reported by GetHuman-maddys_
Nov 11th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 57522 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-maddys_ started working on this issue
Nov 11th, 2018 5:00pm
GetHuman-maddys_ indicated the issue is not fixed yet.
Nov 11th, 2018 5:12pm