I'm really getting fed up with my kids getting locked out of their accounts. I've had...

GetHuman1539900's customer service issue with Xbox from November 2018

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The issue in GetHuman1539900's own words
I'm really getting fed up with my kids getting locked out of their accounts. I've had to create them several accounts because you guys determine that they arent who they say they are when trying to recover their passwords. THEY DON'T USE EMAIL, THEY DONT HAVE MY CREDIT CARD NUMBER, THEY ARE JUST KIDS. I've dumped hundreds of dollars in to these **** xbox accounts now I want the passwords recovered. you need to find a more convenient way of recovering these ******* passwords. They're listed on my family as my children. Why can't I recover they're passwords from my account? Why can't I verify that they're sitting in my basement playing on my console? Why the **** do you keep doing this? JESUS CHRIST!

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Customer service issue
Reported by GetHuman1539900
Nov 11th, 2018 - 3 years ago
Seen by 2 customers so far
Similar issue to 57479 others
0 customers following this
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GetHuman1539900 started working on this issue
Nov 11th, 2018 1:58pm
GetHuman1539900 confirmed the issue is fixed. Hooray!
Nov 11th, 2018 1:58pm

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