I'm really getting fed up with my kids getting locked out of their accounts. I've had...

GetHuman1539900's customer service issue with Xbox from November 2018

2 views | 57479 similar | 0 following
Help with my Xbox issue

How did GetHuman1539900 do it?

Waiting to hear how GetHuman1539900 fixed the problem to share with other customers.
The issue in GetHuman1539900's own words
I'm really getting fed up with my kids getting locked out of their accounts. I've had to create them several accounts because you guys determine that they arent who they say they are when trying to recover their passwords. THEY DON'T USE EMAIL, THEY DONT HAVE MY CREDIT CARD NUMBER, THEY ARE JUST KIDS. I've dumped hundreds of dollars in to these **** xbox accounts now I want the passwords recovered. you need to find a more convenient way of recovering these ******* passwords. They're listed on my family as my children. Why can't I recover they're passwords from my account? Why can't I verify that they're sitting in my basement playing on my console? Why the **** do you keep doing this? JESUS CHRIST!

GetHuman1539900 did not yet indicate what Xbox should do to make this right.

How GetHuman1539900 fixed the problem

We are waiting for GetHuman1539900 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1539900 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1539900
Nov 11th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 57479 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1539900 started working on this issue
Nov 11th, 2018 1:58pm
GetHuman1539900 confirmed the issue is fixed. Hooray!
Nov 11th, 2018 1:58pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies