I purchased the one month $*.** Xbox Gold subscription.* That was instantly charged the...

GetHuman1535475's customer service issue with Xbox from November 2018

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The issue in GetHuman1535475's own words
I purchased the one month $*.** Xbox Gold subscription.* That was instantly charged the $*.** fee. However the next day they try to charge me for $*. I don't know why they charge me this. They gave no indication that there would be an extra $* charge. I would appreciate a full refund of said $*. I have been an Xbox customer from the original Xbox. I literally had just enough money in my account for the $*.** charge.* However when they decided to check on the extra $* charge as a separate charge it put me into overdraft which ended up and me having to pay another $** to my bank thank you Microsoft team if I had that amount of money at the time I would not have gotten the one month I would have gotten this three months subscription.* I would like you to fix this by either refunding the $* charge or by seeing as I had to pay in total with overdraft fees and your charges $**.** a *-month subscription at no extra charge to me

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Customer service issue
Reported by GetHuman1535475
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 57090 others
0 customers following this


GetHuman1535475 started working on this issue
Nov 10th, 2018 3:01pm