I am having problems with my Xbox recently my Xbox a double charge me for a game that I...

GetHuman-ormonjun's customer service issue with Xbox from November 2018

6 views | 56459 similar | 0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-ormonjun to get a Xbox rep on the line!
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ormonjun's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ormonjun may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-ormonjun's own words
I am having problems with my Xbox recently my Xbox a double charge me for a game that I already had on August ** of this year.The game that I was talking about his NBA *K ** and it will be under the account of KingKeiss**. The last four numbers of the cord that a choice on August ** is **** and a charge another cord of mines on the seventh of believe which is ending and **** and they also have towards me two times for Xbox live when I have a automatic with drawl on my account for Xbox and I am just concerned and I would like to get a full refund back since it is proven that I do have the game and I do have automatic Xbox live thank you maybe so I have to . And the order number is ********** for NBA*k**

GetHuman-ormonjun did not yet indicate what Xbox should do to make this right.

How GetHuman-ormonjun fixed the problem

We are waiting for GetHuman-ormonjun to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ormonjun fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ormonjun
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 56459 others
0 customers following this


GetHuman-ormonjun started working on this issue
Nov 9th, 2018 12:31am