I am having problems with my Xbox recently my Xbox a double charge me for a game that I...

GetHuman-ormonjun's customer service issue with Xbox from November 2018

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The issue in GetHuman-ormonjun's own words
I am having problems with my Xbox recently my Xbox a double charge me for a game that I already had on August ** of this year.The game that I was talking about his NBA *K ** and it will be under the account of KingKeiss**. The last four numbers of the cord that a choice on August ** is **** and a charge another cord of mines on the seventh of believe which is ending and **** and they also have towards me two times for Xbox live when I have a automatic with drawl on my account for Xbox and I am just concerned and I would like to get a full refund back since it is proven that I do have the game and I do have automatic Xbox live thank you maybe so I have to . And the order number is ********** for NBA*k**

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Xbox

Customer service issue
Reported by GetHuman-ormonjun
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 56459 others
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Timeline

GetHuman-ormonjun started working on this issue
Nov 9th, 2018 12:31am