I have an Xbox *** that is trying to complete a system update. It can't. Without the up...

GetHuman-imbrium_'s customer service issue with Xbox from November 2018

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The issue in GetHuman-imbrium_'s own words
I have an Xbox *** that is trying to complete a system update. It can't. Without the update, my Xbox cannot connect to Xbox Live. I have tested the network and internet connection, both of which are fine. I have tried formatting, clearing the cache and the following instructions: "Solution *: Reinstall the latest Xbox *** system update*Press the Guide button on your controller.*Go to settings and select System.*Select Storage.*Enter the following button sequence: X, LB, RB, X, LB, RB, X.*Select the option to roll back all system updates that are installed"*In the past, I have tried to put the update on a USB and burn it to a disk. Nothing has worked.*Any assistance would be greatly appreciated.

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Xbox

Customer service issue
Reported by GetHuman-imbrium_
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 56264 others
0 customers following this

Timeline

GetHuman-imbrium_ started working on this issue
Nov 8th, 2018 5:45pm

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