Purchased content has been inaccessible for over ** hours now.

GetHuman1521262's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1521262's own words
Play a game I bought and paid for. What was I thinking???!??!?!?! ... Purchased content has been inaccessible for over ** hours now.**I tried playing Red Dead * last night and got the error that purchased content in unavailable. I tried playing again tonight and get the same message. **How long do I have to wait to use something I bought and paid for?**Will there be any form of compensation for the ** hour * inconvenience?
Why am I locked out of a product I bought and paid for?!?! for *** hours
Explain why it is happening and give an accurate estimation until the issue is resolved.
I've been a xbox live member for over ** years
Waited over ** hours, multiple hardware resets
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My purchased content on xbox
Customer service issue
Reported by GetHuman1521262
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 56068 others
0 customers following this


GetHuman1521262 started working on this issue
Nov 8th, 2018 1:33am

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