My issue is not resovlable through message chat. I need a call back. *I Have an xbox on...

GetHuman1493892's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1493892's own words
My issue is not resovlable through message chat. I need a call back. *I Have an xbox one, the x box one glitched, I was signed into my account lilchickennugg**And proceeded to purchase the game fight night champion. Was having difficulty and noticed that the game wasnt downloading. In my head that indicated to me that the game was never being so I tried it * more times. Unbenounced to me every time i tried it, there was never a confirmation saying I purchased the game. The game never downloaded and was never and still is not on my xbox. Who buys a game ** times. Can you answer that in one setting for the same console. If you guys cant see how many times a person purchases a game how in the ****** does Microsoft know I made a purchase. Look up the account and see that an email was attached incorrectly to the my account t which allowed for this to happen. Microsoft product x box one was glitching, I had to remove my account and factory reset my x box to access anything and on top of that it was not allowing the process the Microsoft way. Locked me of my outlook email for a day.*AGAIN WHO PURCHASES A GAME ** TIMES FOR ONE CONSOLE MAKES NO SENSE, I CANT PLAY IT ** DIFFERNET WAYS, ITS USELESS * OTHER TIMES. the game should only be allowed once for purchase if it's already attached to the x box. That's called stupidity if you or any Microsoft employee believes that I needed to purchase the game ** times. *Please call me!!!!!!!!! You guys are no help through message!!!!

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Customer service issue
Reported by GetHuman1493892
Nov 4th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 54079 others
0 customers following this


GetHuman1493892 started working on this issue
Nov 4th, 2018 6:55pm