After submitting "What happened...", I was prompted to provide a telephone number where...
GetHuman1477409's customer service issue with Xbox from November 2018
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1477409's own words
After submitting "What happened...", I was prompted to provide a telephone number where I could be reached. I gave my house number, a land line. Unfortunately the next screen indicates a four digit code will be text to that number. A land line can't receive the number, so I went back to change it to my cell phone. It won't accept a new number. UGH! Here I am trying to reset for another opportunity to get the double billing resolved.
GetHuman1477409 did not yet indicate what Xbox should do to make this right.
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