Hello, I bought an Xbox one a few months ago, and I have the controller the console cam...
GetHuman1475274's customer service issue with Xbox from November 2018
Help with my Xbox issue
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If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman1475274's own words
Hello, I bought an Xbox one a few months ago, and I have the controller the console came with and a controller I bought the same day at the same place. The controllers both have been acting strange, when I move one of the joysticks up, on the screen it will move more then I moved it for it will just move on it's own. The strange part is both controllers work when I press up on the dpad. I bought another controller and kept using one of my old controllers along with the new one. I thought maybe only one controller was broken but then the old one started acting the same way. The new controller has not been effected by this issue. I've googled it and nothing has popped up, I have also tried recalibrating them and it doesnt work. I just want to know why this happened and if I can fix it, because I dont want to buy another controller if these are fixable.
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