i have bought * xbox elite controllers and they both broke from the same problem. i am...

GetHuman1473560's customer service issue with Xbox from November 2018

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The issue in GetHuman1473560's own words
i have bought * xbox elite controllers and they both broke from the same problem. i am very careful with my electronics and it always stays at my desk. the controller is completely inoperable and i have been trying to get in touch with someone for about a month now and i’m getting very pissed. every time i go to request a replacement on xbox website it says the warranty is fine but then the page will never load, and it’s not an internet issue either. please help, thank you
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Xbox

Customer service issue
Reported by GetHuman1473560
Nov 2nd, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1473560 started working on this issue
Nov 2nd 9:18pm