Hello, I am having a sign in issue. Although this issue does come up when I try to make...

GetHuman1463392's customer service issue with Xbox from November 2018

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The issue in GetHuman1463392's own words
Hello, I am having a sign in issue. Although this issue does come up when I try to make a purchase or go to any other tab on my account. I tried calling but that got me nowhere. When I go to sign in, it is asking me to “reenter your password (when I never enter it once) because you’re accessing sensitive info, you need to verify your password for *****@***.com” My password for that is “Blue****” but when I put it in, it shuts off and says “ try again later, there was a problem, and we couldn’t continue. (*x**a****a) “ I have already changed the password. (On my phone) when I try to do it in console it does not allow me to click anything the cursor doesn’t come up. Please if you could help me. My Xbox tag is ‘theJB*show’. **Thank you,*Joshua Britton
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Xbox

Customer service issue
Reported by GetHuman1463392
Nov 1st, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1463392 started working on this issue
Nov 1st 1:18pm