Hi there- need some help please. **Tried to log into my Xbox one and it went straight t...

GetHuman-ropperma's customer service issue with Xbox from November 2018

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The issue in GetHuman-ropperma's own words
Hi there- need some help please. **Tried to log into my Xbox one and it went straight to a Microsoft screen (not the normal screen) and requested me to enter my password. **I tried to do this, but it then provided the following error code:***x**a****a**I have tried to reboot Xbox, turned of the console and wifi for more than ** secs, tried rebooting from the settings menu, etc and nothing works. **Please could you escalate this to a technician that can resolve this issue on urgent basis?**Thank you**Best Regards**Rinaldo
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Customer service issue
Reported by GetHuman-ropperma
Nov 1st, 2018 - a mon ago
I have an issue with Xbox too
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Type of Xbox
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GetHuman-ropperma started working on this issue
Nov 1st 9:55am